This Shipping Policy applies to purchases placed through CandiceLloyd.com.
1. Processing Before Shipment
Most orders require 1–3 business days for preparation.
Weekends are not included in the processing period.
Processing may include:
- Order verification
- Payment confirmation
- Product preparation
- Packaging
- Shipping documentation
- Transfer to the shipping provider
Public holidays and unusually busy periods may occasionally affect processing times.
2. Available Shipping Methods
Standard Shipping
Price: $5.95
Estimated Delivery: 15–25 business days
Express Shipping
Price: $9.95
Estimated Delivery: 7–15 business days
Free Standard Shipping
Orders of $45 or more qualify for:
FREE Standard Shipping
when eligibility requirements are satisfied at checkout.
3. Free Shipping
The free-shipping offer applies to qualifying Standard Shipping orders of $45+.
Express Shipping is not included unless a separate offer specifically states otherwise.
Discounts and adjustments applied during checkout may affect whether the final order value qualifies.
4. Processing and Delivery Are Separate
Processing time is separate from transit time.
An order using Standard Shipping may require approximately:
1–3 business days processing + 15–25 business days transit
An order using Express Shipping may require approximately:
1–3 business days processing + 7–15 business days transit
5. Estimated Delivery Periods
Delivery times are estimates and are not guaranteed arrival dates.
Delays may occasionally result from:
- Carrier congestion
- Customs processing
- Severe weather
- Public holidays
- High seasonal volume
- Transportation disruptions
- Local postal conditions
- Remote destinations
- Incorrect shipping information
6. Tracking Information
When available, tracking information may be sent after an order leaves the fulfillment facility.
Tracking can require several days to show the first carrier update.
Temporary gaps between tracking scans do not necessarily indicate that the package has stopped moving.
7. Address Accuracy
Customers are responsible for reviewing delivery information before checkout.
Please confirm:
- Recipient name
- Street address
- Apartment or unit number
- City
- State or province
- Postal or ZIP code
- Country
- Telephone number when required
Incomplete or inaccurate information may cause delays or failed delivery.
8. Address Corrections
If you discover an address mistake after placing an order, contact:
as quickly as possible.
We will attempt to assist before fulfillment progresses, but address changes cannot be guaranteed after processing or shipment.
9. Separate Packages
Some orders may be divided into multiple shipments.
Separate packages may:
- Have different tracking numbers
- Use different shipping providers
- Arrive on different dates
Receiving one package before another does not necessarily mean an item is missing.
10. Delivery Attempts
Shipping providers may attempt redelivery, leave collection instructions, or hold packages at local facilities.
Customers are responsible for following applicable carrier instructions.
11. Undeliverable Packages
An order may be returned because of:
- Incorrect address
- Incomplete address
- Unclaimed shipment
- Failed delivery attempts
- Recipient refusal
Where legally permitted, applicable shipping or return costs may be deducted from an eligible refund.
12. Package Marked Delivered
If tracking indicates delivery but the parcel cannot be located, please check:
- Mailbox
- Entrances or safe locations
- Household members
- Neighbors
- Building reception
- Local shipping provider
If you still need assistance, contact:
13. International Customs
International orders may be subject to destination-country charges such as:
- Import taxes
- Customs duties
- Brokerage fees
- Clearance fees
- Government charges
Unless explicitly included at checkout, these costs are the responsibility of the customer.
Customs procedures may also extend delivery times.
14. Shipping Assistance
For shipping and tracking questions:
Email: joeyeconomos1878@outlook.com
Store: Candice Lloyd
Website: CandiceLloyd.com
Please include your order number.